Customer Service Specialist French

    M / F / D

    Customer Service Specialist French

    In Munich, Bergkirchen (near Munich), Berlin, Bordeaux (France) or remote

    HEY YOU!

    Your friends appreciate your open nature and you have a solution for every problem? Are you a communication talent and do you like to approach your fellow human beings? Then apply now! Become part of our customer service team and put a smile on our customers’ faces with your positive attitude. We are looking for a Customer Service Specialist French (m/f/d) in full or part time at one of our locations in Munich, Berlin, Bergkirchen (near Munich), Bordeaux (France) or remote from France or Germany – wherever you are.

    We are MYPOSTER, successful e-commerce company in premium digital printing and still on the fast lane! Because we are not only experts in online business, but also produce all products ourselves since 2011 and with the help of our almost 350 employees.


    • As the direct contact person for our French customers, you answer all questions independently, professionally and with a lot of empathy by phone and e-mail
    • Customer communication via alternative channels (e.g. Facebook, Twitter, chat) is also one of your tasks
    • The individual consultation of our customers to our products, the navigation on our homepage and the order process is close to your heart
    • You take on board the wishes and comments of our customers and are committed to their implementation at MYPOSTER
    • You enjoy being involved in interdepartmental projects to ensure customer satisfaction


    • You speak perfect French and fluent English
    • Knowledge of German would be a plus, but not a must!
    • Ideally you already have some experience in customer service
    • You are extremely customer-oriented and impress with a very open and friendly manner
    • You like to communicate – especially on the phone and by e-mail 
    • Even in stressful situations or under pressure you remain polite and courteous 
    • You are solution-oriented and efficient
    • If you live too far away from our offices to come to the office every day, you are welcome to work from your home office – but even as a remote employee, we would like you to be willing to visit us in Munich for a period of two weeks for your onboarding and at least twice a year for on-site visits


    • We have fun at work and we always go full throttle!
    • We have flat hierarchies, value direct communication and make decisions quickly.
    • We are a profitable family business and independent of investors
    • Regular feedback meetings and quarterly goals for your development
    • We want you to continue your education: Pick and choose which conferences you want to attend or which continuing education courses you want to take
    • Regular meetups in our Tech’n’Drinks series with exciting speeches
    • Lots of cool team events like summer party, casino night and pub quiz or just a spontaneous barbecue with your colleagues
    • Get great allowances on all MYPOSTER products and attractive employee benefits with our partners
    • Coffee, free drinks, beer fridge and fresh fruit for everyone

    We are MYPOSTER.

    We print posters! That's true, but we are also a very successful e-commerce company in premium digital printing with many products around the topic of pictures.

    Since 2011, we have put our heart and soul into providing our customers with great photo products on our website and in our app according to completely individual wishes. But we are not only experts in online business, we also produce all products ourselves!


    Please send us your cover letter, resume and references.

    We would also like to know how much you would like to earn and when you are ready to join us.

    You can simply upload your entire application with all the info online on our team page or feel free to email it to [email protected].


    Our recruiting team is ready for you at any time. Just give us a call at +49 8131/99997-319.
    We are looking forward to meeting you!





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